Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate
Certification details
If you’re a functional consultant responsible for configuring and implementing Dynamics 365 Field Service solutions for customers, you’re a good fit for this certification, which can highlight your skills and help advance your career. A Dynamics 365 Field Service functional consultant is responsible for implementing solutions that manage and optimize resources that complete the field service life cycle. As a functional consultant, you know how to work with project managers, developers, and solution architects. You should have a minimum of one to three years of experience as a functional consultant implementing Dynamics 365.
If you need more experience before you try to earn this certification, here are some suggestions:
- Work as a Dynamics 365 functional consultant on a few projects.
- Work on a Dynamics 365 Field Service implementation.
- Join the community at community.dynamics.com.
- Take available learning paths on Microsoft Learn.
- Complete more hands-on practice.
- Sign up for an instructor-led training course.
- Read the Discover your career path blog to learn more.
Skills measured
- This list contains the skills measured on the exam associated with this certification. For more detailed information, visit the exam details page and download the study guide.
- Configure field service applications
- Manage work orders
- Schedule and dispatch work orders
- Manage the Dynamics 365 Field Service mobile app
- Manage inventory and purchasing
- Implement assets and connected devices